Minimum Order:
- We require a minimum purchase of $75.00 worth of
merchandise for all web orders.
- We do NOT charge minimum purchase fees.
Tax on Merchandise:
- A sales tax of four percent (4%) is
charged to all shipments received in the State of Alabama.
Returns and Special Order Purchases:
- All SPECIAL ORDER sales are FINAL.
- Orders may be cancelled within
twenty-four (24) hours of placement.
- If your order has already shipped, you
will be responsible for ALL shipping costs.
- Merchandise may NOT be returned
without a return authorization number.
- Requests for returns must be made
within forty-eight (48) hours of receipt of shipment.
- You are responsible for all freight
charges incurred to return merchandise.
- The merchandise must be in its
original packaging and/or shipping carton and must be in new
condition.
- If you believe your order is incorrect
or short, please contact us immediately.
- A restocking charge of fifteen percent
(15%) applies to all returned merchandise.
Shipping Charges:
- We will determine the most efficient shipping method for you unless you note a shipping
preference with your order. We strive to provide our
customers with the most cost effective and time sensitive shipping method for
your product and your need.
- If additional shipping charges may be
incurred (i.e., oversize box, residence delivery charge, etc.) we
will notify you prior to shipping for approval of the additional
charges and/or to discuss an alternative shipping method.
- Please remember to inspect all
packages IMMEDIATELY upon receipt.
- If your merchandise is damaged, please
contact the shipper. REMEMBER: You are signing not only
that you have received the merchandise, BUT also that it was
received in GOOD CONDITION!
Freight Charges:
- Prices are F.O.B. origin.
- If your merchandise must be shipped by
truck or freight line, we will notify you of the cost and obtain
your approval prior to sending your order.
- Alpha Store Fixtures does not accept responsibility
for damage to merchandise resulting from negligence or mishandling
by a common carrier.
Customer Service:
- It is our goal to provide our
customers with a pleasant and hassle free shopping experience.
If, at any time, you are dissatisfied with our service and/or have a
complaint or compliment you wish to voice about your online shopping
experience, please feel free to contact us at CustomerService@storefixtures2000.com
or by calling our toll free phone number.
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